DELIVERY AND RETURNS.
TO ORDER ANY PRODUCTS, PLEASE WRITE JAKOB.STIG.ISAKSEN@FORMSTOF.DK. YOU WILL THEN RECEIVE A CONFIRMATION MAIL, WHERE THE TIME OF DELIVERY WILL BE INDICATED. IF THE PRODUCT IS NOT IN STOCK, PLEASE HAVE PATIENCE AND EXPECT SOME DELAYING TIME SINCE EVERYTHING IS UNIQUE AND HANDMADE.
SHIPPING AND RATES.
ALL THE PRODUCTS ARE SENT BY POST DENMARK, UNLESS YOU ARE ABLE TO PICK THEM UP AT THE WORKSHOP ADDRESS. ALL COST FOR SHIPPING IS PAID BY THE BENEFICIARY.
RETURNS.
ACCORDING TO LAW, YOU WILL ALWAYS HAVE TWO WEEKS OF WITHDRAWAL FROM THE DAY OF ARRIVAL. IF YOU WISH TO RETURN A PRODUCT, PLEASE SEND IT SECURELY WRAPPED AND APPLY YOUR BANK INFORMATION. ANY ITEMS SEND UNSTAMPED OR AFTER CLAIMS ARE REFUSED. IN EXCHANGES FOR ANY OTHER GOODS, JAKOB STIG ISAKSEN WILL PAY THE SHIPPING FEE.
PRICES.
JAKOB STIG ISAKSEN RESERVES THE RIGHT TO CHANGE PRICES WITHOUT ANY NOTICE. ALL PRICES INCLUDES VAT.
COMPLAINS.
JAKOB STIG ISAKSEN IS ACCORDING TO THE LAW OF SALE GIVING A TWO YEAR WARRANTY ON MANUFACTURING AND MATERIAL DEFECTS. THE WARRANTY DOES NOT COVER DEFECTS OR DAMAGES DIRECTLY OR INDIRECTLY CAUSED BY IMPROPER USE, MAINTENANCE, VIOLENCE. THE INVOICE MUST BE PRESENTED TO JAKOB STIG ISAKSEN IN THE COMPLAINT. POTENTIAL DEFECTS ON DELIVERED GOODS, WILL BE COVERED WITHIN A REASONABLE TIME.